Alison Chang Photography » Photography Portfolio and Blog

FAQs

Ashley-009_editwm

FAQ’s

How would you characterize your style of photography?

My personal style of photography can be described as emotive, whimsical and romantic.  Most of my sessions are lifestyle sessions, meaning that I capture events and emotions as they naturally unfold.  However, my fine arts photography background highly influences my photography style.  I love to use poses and accessories to add a story-telling element to the images.  I will provide as much or as little direction on posing as needed for you to feel comfortable and for us to achieve the mood and story of the session.

What should we wear to a photo shoot?

Think about wearing outfits in complimentary colors. I like to tell my clients to start with one outfit that you LOVE, and then build the rest of the outfits/colors around that one outfit. Solids or simple patterns, layers that provide textures, comfortable clothes you can sit, stand, and jump around in, and accessories like funky necklaces, hats, and scarves are always great!  I also always recommend women to bring a pair of ballet flats in addition to any other shoes they plan to wear, for ease and comfort of walking around during shots where their shoes would not be showing.

*Things to AVOID: bright white shirts (ivory or cream photograph much better), exact matching outfits (variety is nice!), big logos, graphics or words, and thin stripes (they photograph weird – almost like optical illusion).

What if I need to cancel my session?

Session fees are non-refundable.  If you have to cancel your session and do so with at least 48 hours notice, your retainer will be applied to a rescheduled session as a one time courtesy only. Your rescheduled session must take place within three months of the original shoot date. If you cancel within 48 hours, you forfeit your retainer. Any rescheduling, including for inclement weather, is solely at the discretion of Alison Chang Photography.

How long after our portrait shoot until we receive our photos?

Your portrait session images will be available for viewing on a password protected online gallery within 2 weeks of your session.

How many images can I expect to see?

A typical session produces between 20-30 final edited images.  Rest assured though that you will receive all the best images from your session!

Can we get all the images you take?

No one should have to deal with the stress of going through every single photo (good and bad!). I do not allow the extra photographs to be seen as they are typically duplicates. I sort and choose the photos that I believe best tell the story of your session or wedding day in the most complimentary way. I narrow it down to the top images. These are all edited in detail and delivered to you on a flash drive or downloaded from an online gallery.

Do you touch up/edit all of the photos you give us?

I do edit each image individually to make sure the color, saturation, and lighting are true. I edit to polish and enhance what is already a great photograph to begin with. I do not do extensive editing unless requested by our clients for an agreed-upon price.

How will I view and receive my images?

Your online gallery will be available for 10 days after delivery for you to view and download the final edited, full-resolution images.  There is a $25 fee to reactivate an expired gallery, and the gallery will be extended for 7 days.

Can I order prints from you?

Prints and canvases can be ordered directly from the online gallery.  These come from my professional printing company so you will get accurately colored, sharp images.

When and how should I pay for my session?

Once we agree on a session date and time, a non-refundable retainer of $150 must be received within one week of booking to hold your session date. Payment may be remitted via cash, check or credit card (note that there is a 3% convenience surcharge).  The remainder of the session fee must be received one week prior to your session date.

When I get the digital files, does that mean I own the copyright?

No it does not. Per federal law, I maintain the copyright to my images, ensuring that I can use my work for publication, commercial or promotional use. When you receive the digital files, you are granted permission for certain uses such as printing and online sharing, as long as it is solely for personal use.

What CAN’T I do with the digital files?

You cannot make significant changes to the images I give you (cropping and resizing are ok, but please leave the image editing to me – that’s what you pay me for!).  You also cannot sell digital files or prints of the images to your friends and relatives, wedding magazines, or websites (although I am happy to submit your images to wedding magazines or blogs on your behalf), your other wedding day vendors, or anyone else. Alison Chang Photography is the only entity authorized to sell or distribute the images that we take. If you have a specific request, we are more than happy to work with you to accommodate.

How long do you archive my images?

I keep both the RAW and final JPG images on file for one year from your session date for both portraits and weddings. PLEASE back up your images! Digital files from portraiture sessions are provided solely via digital download.  Images can be provided on a flash drive and mailed via USPS for an additional $30.